FAQ

How does it work?
You upload the drawing, we adapt it for embroidery, and then we send you your garment.

Is the embroidery identical to the drawing?
Not exactly. It's an interpretation in an embroidered children's style.

How long will my order take?
Between 8 and 13 business days in total.

Can I make changes after purchasing?
No, once the order is confirmed, production begins.

Can I return my product?
No, as it is personalized. Only in case of a defect.

How do I choose my size?
Consult the size guide before purchasing.

Can I request an invoice?
Yes, you will find a link to request an invoice after your purchase.