Privacy Policy

Last updated: June 6, 2026

3 LITTLE DUCKLINGS operates this store and website, including all information, content, features, tools, products, and services available through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described below.


Customer Images and Submitted Materials

Drawings, illustrations, photographs, and images submitted by customers will be used solely for the creation and personalization of the products ordered.

When a customer submits a photograph, it may be reinterpreted and transformed into a childlike illustration before being digitized and embroidered.


Promotional Use of Designs

We will not share identifiable drawings, photographs, or personalized products without the customer's prior consent.

If a customer grants permission, we may use images of the original drawing, the digitization process, or the finished product on our social media channels, website, and promotional materials.

Drawings, photographs, and images submitted by customers may be retained for a reasonable period for backup purposes, customer support, inquiries related to previous orders, and potential replacement requests.


Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect the following information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Financial Information

  • Payment card information
  • Payment method information
  • Transaction details
  • Payment confirmations

Payment information is securely processed by specialized third-party payment providers.

Account Information

  • Username
  • Password
  • Security questions
  • Preferences and settings

Purchase Information

  • Products viewed
  • Products added to cart
  • Saved items
  • Purchased products
  • Returned or canceled products
  • Purchase history

Communications

Information you provide when contacting customer support or communicating with us.

Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Network connection information

Usage Information

Information about how you interact with our website and Services.


Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

When you:

  • Create an account
  • Place an order
  • Contact us
  • Submit drawings, illustrations, or photographs
  • Subscribe to our communications

Automatically

Through:

  • Cookies
  • Tracking pixels
  • Analytics tools
  • Similar technologies

Service Providers

Companies that help us operate our business and provide our Services.

Third Parties

Including business partners and advertising providers.


How We Use Your Personal Information

We may use your personal information to:

Process Orders

  • Process payments
  • Create personalized products
  • Manage orders
  • Coordinate shipments
  • Inform you about your order status

Personalize and Improve Our Services

  • Remember your preferences
  • Improve website functionality
  • Enhance your shopping experience
  • Recommend relevant products

Marketing and Advertising

  • Send promotional emails
  • Display relevant advertisements
  • Share information about products and promotions

You may unsubscribe from promotional communications at any time.

Security and Fraud Prevention

  • Verify accounts
  • Detect fraudulent activities
  • Protect our website and customers
  • Maintain secure transactions

Customer Support

  • Respond to inquiries
  • Resolve issues
  • Provide assistance related to orders

Legal Compliance

  • Comply with applicable laws
  • Respond to lawful requests from authorities
  • Protect our legal rights

How We Share Your Personal Information

We may share your personal information in the following circumstances:

Service Providers

Including:

  • Shopify
  • Payment processors
  • Shipping and logistics companies
  • Cloud storage providers
  • Analytics providers
  • Customer support platforms

Marketing Partners

To provide personalized advertising and promotions.

Business Transfers

In the event of:

  • Mergers
  • Acquisitions
  • Reorganizations
  • Sale of business assets

Legal Requirements

When required by law or necessary to protect our rights, customers, or Services.

We do not sell your personal information.


Shopify's Role

Our store is hosted on Shopify.

Shopify may collect and process personal information to provide and improve its services. Information submitted through our store may be shared with Shopify and its service providers.

For more information, please review Shopify’s Privacy Policy:

https://privacy.shopify.com


Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of such websites. We encourage you to review their privacy policies before providing any personal information.


Children's Privacy

Our Services are not directed to children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request its removal.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

Your Privacy Rights

Depending on your location, you may have the following rights:

Right of Access

Request access to the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of your personal information.

Right to Data Portability

Request a copy of your personal information in a transferable format.

Marketing Preferences

You may opt out of promotional communications at any time using the unsubscribe link included in our emails.

To exercise any of these rights, contact us at:

hello@3littleducklings.com

We may request additional information to verify your identity before processing your request.


International Data Transfers

Your personal information may be processed and stored in countries other than your country of residence.

When necessary, we will implement appropriate safeguards to protect personal information transferred internationally.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page along with a revised effective date.


Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your privacy rights, please contact us at:

Email: hello@3littleducklings.com

By using this website, you acknowledge that you have read and understood this Privacy Policy.